Learn more about branding and display customization in our Field Properties reference guide.

Can I create forms in multiple languages?

Yes, GoFormz fully supports multilingual form creation. You can design forms in any language and even create versions of the same form in different languages using our Template features. For added flexibility, you can also include translation fields within a single form to serve multilingual audiences.

GoFormz supports special characters and diverse text orientations, making it ideal for international teams and global operations.

The GoFormz mobile app currently supports the following languages:

Where can I find my form drafts and completed forms?

You can access both draft and completed forms directly from the Forms tab in the GoFormz platform, whether you're using the mobile app or the web interface. This centralized view allows you to easily manage in-progress work, review submissions, and search for specific forms by status, date, or other filters.

How many forms can I fill out and submit?

There’s no limit to how many Forms users on your GoFormz account can generate, fill out, and submit, enabling unlimited internal form activity across your team.

For Public Forms, forms shared via link and completed by anyone, each subscription includes 15 submissions per month. Additional Public Form submissions are available for a fee.

Need more Public Forms? Reach out to your account manager or contact us at sales@goformz.com to scale your plan.

Public Forms

What's the difference between a Form and a Public Form?

A Form is filled out by users who are part of your GoFormz account—team members with login access to the platform. These forms are used for internal operations and can be managed, completed, and submitted within your organization’s workflow.

A Public Form, by contrast, is designed for external use. Shared via a public link, these forms can be completed by anyone—customers, vendors, applicants, or other non-account users—without requiring a GoFormz login.

Each subscription includes 15 Public Form submissions per month, and additional submissions can be purchased as needed.

Learn more in our Public Forms overview.

Can I send a form to other people to fill out?

Yes, with GoFormz you can easily send a public link to your digital form, allowing recipients outside your organization to fill it out from any device, without needing a GoFormz account. This is ideal for collecting information from customers, vendors, patients, or job applicants.

Forms shared via link retain your layout and field logic, and submitted responses are instantly routed back to your account for review, automation, or integration with connected systems.

Learn more about how to share and manage forms with Online Forms.

How do I collect forms from people outside of my GoFormz account?

To collect forms from individuals outside your GoFormz account—such as clients, patients, or vendors—use our Public Forms feature. Within the GoFormz web application, you can generate a Public Form link from any existing Form or Template.

This link can be shared directly with recipients or embedded on your website, allowing anyone to access, complete, and submit the form from any device—no GoFormz login required.

Learn how to set up and manage Public Forms in our support guide.

Can I share Public Forms pre-filled with information?

Yes! With GoFormz, you can pre-fill a Public Form with information before sharing it, allowing your recipient to complete only the remaining fields. This is particularly helpful for use cases like collecting electronic Signature fields, confirming details, or streamlining customer interactions.

To learn how to configure and share pre-filled Public Forms, visit our Public Forms support guide.

Are there any limitations on the number of responses or submissions I can receive on a Public form?

There’s no limit to how many forms users on your GoFormz account can generate, fill out, and submit, enabling unlimited internal form activity across your team.

For Public Forms—forms shared via link and completed by anyone—each subscription includes 15 submissions per month. Additional Public Form submissions are available for a fee.

Need more Public Forms? Reach out to your account manager or contact us at sales@goformz.com to scale your plan.

Advanced Features

How does offline functionality work in GoFormz?

GoFormz offers robust offline functionality through its mobile app, enabling users to complete forms without an internet connection. While offline, you can fill out forms, capture electronic Signature fields, reference Data Sources, take photos, scan barcodes, and perform calculations—just as you would online.

All data is securely stored on the device and automatically syncs to the cloud once connectivity is restored. This functionality is ideal for field teams operating in remote areas or environments with unreliable internet access.

Learn more about navigating the mobile app and offline workflows in our support guide.

Can I set up automated workflows based on form submissions?

Yes, GoFormz provides robust workflow automation tools that help streamline your operations. You can configure automated actions to trigger upon form submission, such as sending email notifications, generating PDFs, updating connected systems, or assigning follow-up tasks.

Workflows can be tailored using form data conditions, ensuring the right actions happen at the right time with minimal manual input. This eliminates bottlenecks and boosts efficiency across your team.

Learn more about our Workflow automation tools and explore our Workflows overview to get started.

Can I collect digital signatures on my forms?

Yes, collecting digital signatures is a core capability of GoFormz. You can easily add electronic Signature fields to any form, allowing users to sign directly on their mobile device or computer using a finger, stylus, or mouse.

These signatures are legally binding and comply with electronic signature regulations. Each signature is accompanied by audit-ready metadata, including the date, time, and user information, ensuring accountability and traceability.

Learn more about how to configure and use electronic Signature fields.

Data Management

How is form data stored and secured in GoFormz?

GoFormz stores all form data in secure, encrypted cloud databases with industry-standard security protocols. We implement multiple layers of security, including encryption at rest and in transit, regular security audits, and compliance with major security standards. Access to data is controlled through user authentication and permission systems, ensuring only authorized personnel can view sensitive information.

Can I export form data to other formats?

Yes, all your captured form data is yours to use as your business needs. GoFormz allows you to export form data in multiple formats, either individually or in bulk from multiple submissions. This flexibility enables easy integration with other systems, supports reporting and archival needs, and can be configured to occur automatically upon form completion or initiated manually.

Whether reviewing completed forms, routing data into spreadsheets, emailing saved forms, or transferring data to other platforms, GoFormz makes the process fast, easy, and automated.

Learn how to export your form data.

Can I generate reports from form data?

Yes, GoFormz offers reporting tools that turn your form submissions into actionable insights. You can build custom reports by filtering, grouping, and analyzing data across completed forms, tailored to your operational needs.

Reports can be:
This capability allows teams to monitor performance, identify trends, and make informed decisions—all from their form data.

Explore more about reporting features or view our report creation guide.

Can I import existing data into my forms?

Yes, GoFormz supports data import functionality. You can pre-populate forms with existing data from CSV files, databases, or through our API. This feature is particularly useful for forms that require customer information, inventory details, or other data that already exists in your systems. Pre-populating forms saves time and reduces data entry errors.

Can multiple users collaborate on the same form?

Yes, GoFormz supports collaborative form completion. Multiple users can work on different sections of the same form. You can assign specific forms to different team members and track submissions. This feature is particularly valuable for complex forms that require input from various departments or specialists.

Learn more about user permissions and collaboration.

Integration and Compatibility

Can I integrate GoFormz with other business applications?

Yes, GoFormz makes it easy to integrate your forms with applications you’re already using.

We offer extensive integration capabilities with popular business systems including Salesforce, QuickBooks, Acumatica, Procore, Autodesk, Box, Dropbox, Google Drive, Microsoft Office 365, SharePoint, Snowflake, SQL, Zapier, and many others. Through our open API and Zapier connection, you can also create custom integrations with virtually any system that has an API. These integrations allow for seamless data flow between GoFormz and your existing business ecosystem.

Whether you want to exchange data with your CRM or ERP, or simply compile completed forms into a spreadsheet, GoFormz has plenty of pre-built integrations to choose from. Learn more about our integrations here.

Learn more about our integration options.

Can I embed GoFormz forms on my website?

Yes, GoFormz provides embedding options that allow you to place Public Forms directly on your website. This functionality enables you to collect data from customers, partners, or employees through your own branded web presence. Embedded forms maintain all the functionality of standard GoFormz forms, including conditional logic, calculations, and file uploads, while seamlessly integrating with your website design.

How does GoFormz handle file attachments and photos?

GoFormz enables users to capture and attach photos, as well as upload supporting files, directly within digital forms. On mobile devices, users can take pictures using the device camera or select images from their gallery. These photos can be annotated, cropped, and resized—without leaving the app.

In addition to images, users can attach documents such as PDFs or other file types to form submissions. This functionality helps create complete, context-rich records that support inspections, reports, audits, and more.

Learn more about using the File Attachment field.

Is GoFormz compatible with all devices and operating systems?

GoFormz works across virtually all modern devices and platforms. We offer dedicated mobile apps for iOS and Android devices, and our web application is compatible with all major browsers including Chrome, Firefox, Safari, and Edge. The platform is responsive and adapts to different screen sizes, from smartphones to tablets to desktop computers, ensuring a consistent experience across all devices.

Do all users in my account need the same type of device?

No! Users can fill out and submit forms on their preferred iOS, Android, or Windows device.

Security and Compliance

How do I know my data is safe in GoFormz?

GoFormz is deeply committed to the security and privacy of your data. We leverage industry-leading infrastructure and best-in-class practices to ensure your information is protected at every step.

Our platform is powered by Microsoft Azure, a trusted cloud provider known for its robust security standards. All data is encrypted in transit using the latest Transport Layer Security (TLS) protocols and can be encrypted at rest using strong, industry-standard encryption.

For enhanced access control, GoFormz also supports SAML 2.0 for secure identity management integration—ideal for organizations with advanced authentication needs.

Your data is protected by design, enabling secure, compliant form usage across all industries. Learn more about GoFormz’s commitment to security.

Is GoFormz HIPAA compliant?

Yes, GoFormz offers HIPAA-compliant form solutions specifically designed for healthcare organizations that manage Protected Health Information (PHI). We provide Business Associate Agreements (BAAs) and adhere to stringent security practices that meet or exceed HIPAA requirements.

Our compliance measures include:
These safeguards ensure that sensitive health data is protected throughout the form lifecycle.

Learn more about our HIPAA-compliant solutions.

Can I control who has access to specific forms and data?

Yes, GoFormz offers granular user permission controls that allow administrators to manage access at every level. You can define who can view, edit, complete, or manage specific forms and Templates—ensuring sensitive data is only accessible to authorized personnel.

With role-based permissions, you can:
These controls help protect data integrity, ensure privacy, and support regulatory compliance.

Learn more about user permissions and group management.

How does GoFormz move information between GoFormz and third-party integrations?

To ensure that your data is always secure, any data pulled from third-party integrations utilizes access granted to GoFormz via the OAuth connection. All data is encrypted - both at rest, and during transmission between systems.

Data is saved to GoFormz's internal data stores during each step of the Workflow to allow us to facilitate the flow of user data. GoFormz coordinates data between connections when required for the user-designated Workflow setup.

When multiple providers are required, each GoFormz will never connect to providers to one another, or share your credentials between providers. Instead, each provider is communicated with separately using the user-provided credentials.

Troubleshooting

What support resources are available if I need help?

GoFormz offers a wide range of support resources to ensure you get the help you need—when you need it.

Self-serve resources include:
Direct support includes:

No matter your technical level or project complexity, GoFormz is here to support your success.

How do I reset my password?

If you've forgotten your password, resetting it is quick and easy:
  1. Open the GoFormz login screen (via goformz.com or the mobile app).
  2. Click or tap the “Forgot your password?” link below the login button.
  3. Enter your email address and click/tap “Reset password.”
  4. Check your inbox for an email titled “GoFormz password reset link” and click the link inside.
  5. On the reset page, enter your new password twice and click/tap Submit.

Your password is now updated, and you can log in with your new credentials.

Note: Account Admins cannot reset passwords for other users. For simplified login, consider using Single Sign-On (SSO) with your existing Apple, Google, or Microsoft account.

Learn more in our password reset guide.

Custom Solutions and Enterprise Features

Can GoFormz be customized for my industry-specific needs?

Yes, GoFormz is built to be flexible and can be tailored to meet the unique needs of your industry. Whether you're in construction, healthcare, manufacturing, energy, or another field, our platform supports specialized fields, workflow logic, and compliance requirements specific to your operations.

GoFormz works for most form-based processes out of the box. For more complex or regulated environments, our Professional Services team can help design and implement custom solutions that align with your goals.

Explore how GoFormz supports industry-specific workflows.

How does GoFormz handle large enterprise deployments?

GoFormz is built to scale with the needs of large organizations and has extensive experience managing enterprise deployments across a range of industries. Our platform offers a suite of advanced features designed specifically for enterprise environments, including:

To ensure a smooth rollout, our Customer Success team provides hands-on onboarding, in-depth training, and ongoing strategic support—helping drive adoption and long-term success across your organization.

Explore our Enterprise solutions to learn more.

Can I get custom development for specific requirements?

Yes, GoFormz provides custom development services for organizations with unique needs that go beyond standard platform capabilities. Our Professional Services team can build tailored solutions such as:
All custom developments are fully supported and seamlessly integrated into your GoFormz environment, ensuring long-term reliability and performance.

Learn more about our Professional Services offerings.

Referral and Partner Program

How much does it cost to join the referral program?

Nothing at all—joining the GoFormz referral program is completely free. There are no signup fees or hidden costs. Get started today by visiting our Partners page.

Will I have access to sales and marketing support?

Yes, once you join the GoFormz Partner Program, you’ll gain access to a range of product and marketing resources designed to support your success. Our team provides sales collateral, promotional materials, and product training to help you effectively share GoFormz with your network.

Learn more about the benefits of becoming a partner on our Partners page.

What makes a good Referral Partner?

Anyone can be a great Referral Partner! Whether you're a consultant, service provider, industry expert, or simply someone who knows others who could benefit from GoFormz, we provide the tools and support to help you succeed.

If you’re passionate about improving workflows and introducing powerful solutions to your network, you’re already on the right track.

Learn more and join our Referral Program today.

How quickly can I join your Partner network?

Joining the GoFormz Partner Network is fast and easy—you can get started today in just a few clicks. Click here to apply now!

Need more help? Let’s chat.